Application Management Services refers to services of enterprise application management provided by various organizations to companies that need to outsource their enterprise application management processes.
Prixim offers Application Management Services and support to help hasten the profit and reduce risk.
We provide you with application experts who will quickly learn your business models, goals and operations standards in order to deliver prudent advice and fast resolutions to prevent suspension.
Effective Application Management & Support
Our Application Management & support services for applications, middleware platforms, and technologies includes operations, deployment, production support, release and change support product support.
Operation management Includes performance and capacity monitoring of applications. Also includes incident management activities such as incident recording, initial investigation of issues; tracking and escalation management, and closure; user administration and service reporting.
Production support team delivers a detailed analysis of incident, incident resolution, and problem management activities such as orchestrating end-to-end workflows for business areas through proactive business process continuity and failure point assessment with root cause analysis and fixes.
Release & Change Support
Comprises setting up of various staging and quality assurance environments, release management, change management activities such as release coordination, emergency releases, build and support resource deployment, and configuration management.
IT product support includes maintaining product performance, up-time and scalability monitoring, user management, application release plan, deployment management, and configuration management for Web servers, application servers, database servers and reporting services.
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